Privacy Policy

Last updated: July 31, 2026

Welcome to Enky Mart. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes in detail how we collect, use, store, share, and protect your information when you use our website enkymart.store, mobile experience, or any related services (collectively, the "Platform").

By using our Platform, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Who We Are

Enky Mart is an e-commerce store offering pet products, gadgets, kitchen essentials, and phone accessories. We are the data controller responsible for your personal information collected through this Platform.

Contact: support@enkymart.store

2. Information We Collect

2.1 Information You Provide Directly

Full name, email address, phone number
Billing and shipping address
Payment details (processed securely; we do not store card numbers)
Account credentials (if you create an account)
Communications you send us (support emails, contact form messages)

2.2 Information Collected Automatically

IP address and approximate geographic location
Browser type, version, and operating system
Device type (desktop, mobile, tablet)
Pages visited, time spent, clicks, and navigation paths
Referring URLs and search terms
Cookie and tracking data

2.3 Information from Third Parties

Payment processors (transaction status)
Shipping carriers (delivery status updates)
Analytics providers (aggregated usage data)
Social media platforms (if you interact with our social content)

3. How We Use Your Information

We use your personal data for the following purposes:

Purpose	Legal Basis
Processing and fulfilling your orders	Contract performance
Sending order confirmations and shipping updates	Contract performance
Customer support and dispute resolution	Legitimate interest
Fraud prevention and security	Legitimate interest / Legal obligation
Improving our website and services	Legitimate interest
Personalizing your shopping experience	Consent / Legitimate interest
Sending marketing emails and promotions	Consent (opt-in only)
Complying with legal and regulatory requirements	Legal obligation

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. These include:

Essential Cookies: Required for the website to function (e.g., shopping cart, login sessions)
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
Preference Cookies: Remember your settings and preferences

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

5.1 Service Providers

Shopify Inc. — E-commerce platform and infrastructure
CJ Dropshipping — Order fulfillment and shipping
Payment Gateways — Secure payment processing (e.g., Stripe, PayPal)
Shipping Carriers — Order delivery (e.g., FedEx, DHL, USPS)
Email Service Providers — Transactional and marketing emails
Analytics Providers — Website performance analysis

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Enky Mart, our customers, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

Order data: Retained for 7 years for accounting and legal compliance
Account data: Retained until you delete your account
Marketing data: Retained until you unsubscribe
Support communications: Retained for 3 years

7. Data Security

We implement robust security measures to protect your personal information, including:

SSL/TLS encryption for all data transmitted between your browser and our servers
PCI-DSS compliant payment processing via Shopify
Access controls limiting who can view your data internally
Regular security audits and monitoring

While we take every precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
Right to Restriction: Request that we limit how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@enkymart.store. We will respond within 30 days.

9. Children's Privacy

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.

10. International Data Transfers

As a global e-commerce store, your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of every website you visit.